Customer satisfaction is important to us. Exchanges are offered under specific conditions outlined below.
At our store, we strive to ensure a smooth and satisfying shopping experience for every customer. Kindly review our policy below beforeplacing your order:
We do not offer exchanges or refunds for change of mind or incorrect size selection. Customers are advised to carefully review the size charts available on our website prior to placing an order. For further assistance, measurements can also be provided upon request via phone.
In the rare event that you receive a defective item, you may request a return, exchange, or refund within 3 days of delivery. Please note that claims made after this period will not be entertained.
All products and promotional offers displayed on our website are subject to availability. We operate on a first-come, first-served basis and cannot guarantee the availability of specific sizes or styles for delayed orders.
Additionally, items cannot be reserved or held for extended periods.
Customers must report any issue within 3 days of receiving the order. Requests after this period will not be accepted.
To qualify for exchange:
Cash refunds are generally not offered.
Approved cases will be compensated via exchange or store credit (depending on the situation)